We have provided healthcare for families here in Georgia
since 1985. Our facility expresses a comfortable, friendly
and informal family feel to the health care services we
provide. This web site is a simple informative means for
our current and perspective patients to have access to
information about our practice and various forms for
your healthcare needs.
Currently, we are accepting new patients with the insurance
carrier's listed on our insurance page. We provide services as primary care providers evaluating and managing conditions in patients as young as 6 - 7 years of age to adults. We provide care for both acute illnesses such as sore throats and allergies to managing chronic illnesses such as high blood pressure, thyroid, cholesterol and diabetes. We also provide screening wellness and physical exams, including birth control and well-woman visits, however, we do not perform "Welcome to Medicare" or annual wellness visits for Medicare.
Appointments are necessary. Walk-in's are not encouraged. For established patients
we try to offer daily appointment availability and only ask that you to call ahead so we may
try to work-you-in on a timely basis to minimize extended wait times.
Current News of the Practice:
~ Wellness Exam:
~ Included: Exam will consist of a preventive medical discussion, review of body systems (i.e. listen to heart, lungs,
etc.), preventive procedures like EKG's if indicated/necessary, Urinalysis, etc. This exam does not include the
administration of vaccines that are not in stock at this office but will include the order to obtain these vaccines
at your local pharmacy or health department.
~ Not Included: During a wellness exam any discussion/issue/concern addressed that is not related to preventive
can not be included as such with the wellness exam. This means addressing chronic illness up to and including
refill of medications, discussion of hypertension, diabetes, thyroid, cholesterol disease already established beyond
screening preventive discussion or addressing acute/problem related concerns like shoulder pain, sore throat,
allergies all would require an additional routine illness related office code that would be applicable to routine
annual deductible's, coinsurance and copays.
What Office Visit Do You Need To Ask For?
~ New Patient Establish PCP Exam:
~ Included: Exam will consist of addressing any chronic illness related issues such as high blood pressure, diabetes
. cholesterol, etc. This exam is not a wellness exam and will be applicable to routine annual deductible's, coinsurance
~ Not Included: This exam is not a preventive/wellness exam as discussed in above section.
~ New/Established Patient Acute Illness / Injury Exam:
~ Included: Exam will consist of addressing acute illness related concerns and/or injury related concerns. This exam is not a wellness exam and will be applicable to routine annual deductible's, coinsurance and copays.
~ Established Routine Office Visit Exam:
~ Included: Exam will consist of addressing routine chronic disease related concerns, refill of medications, etc. This
exam is not a wellness exam and will be applicable to routine annual deductible's, coinsurance and copays.
Brookwood Family Medicine | 1550 B. Janmar Rd. | Snellville, GA 30078
"Providing quality medical care to families of the East Metro Atlanta Area since 1985."
Reminder to All Patients: Keep in touch with our office for all non-urgent matters and correspondence through our online patient portal RelayHealth.
Access to this portal must be initiated by our office during an encountert or you may submit your email below to request invitation online. Please be aware that we do not correspond directly via personal patient emails and to communicate with the office you must accept access and log into Relay Health which is currently free of charge. Staying active with your online health record will enable us to provide more efficient care during your visits as you have access to maintain your medication list, health history, etc. Check out the Brochure link below for more information on the patient portal.
New Vaccine Program now live. Please read more about the VaxCare program now being utilized by our office in the flyer below. Vaccine appointments are available please request an appointment from your online portal or call us weekdays at 770-979-9331.
Our 3rd newsletter was sent out last month and is available for review here
if anyone missed it. Highlights to read on: New Phone Systems,
Communication Methods, and New Vaccine Program on page 3.
2015 is on the horizon and many patients may be receiving insurance change notices in the mail soon. Similar to last year, there will be a few changes to the State Health Benefit Plans offered in 2015 and upon preliminary review most plans appear to be in network and or work the same as it does now with our office. All patients are encouraged to check our insurance page before switching plans and always call our office or communicate online with us through your patient portal at www.RelayHealth.com if you have additional questions/concerns. If you have not signed up or accepted invitation for access to the portal you may do so by navigating to their website and registering an account. Please be aware if you have already registered in the past do not register twice, if you have forgotten your login credentials use the help links provided on their website to recover your access,
- Notice of General Office Policy
New Patients are requested to complete registration forms prior to first visit by one of two methods on our website or arrive 30 minutes early for the appointment if prior completion of paperwork is not able to be done; we also would encourage new patients to take steps to send your paperwork to us a day in advance to better ensure timely appointments and avoid delays in being seen. Failure to do this may result in your appointment being rescheduled if the time taken to complete the forms overly extends into your appointment resulting in insufficient time remaining with the physician.
Established Patients are expected to keep scheduled appointments as requested, if you need to cancel or reschedule we request to be notified a minimum of 24 hours before scheduled. Failure to notify the office may result in a “No-Show” charge amount will be reflective of the time reserved for your missed appointment.
All patients who are on managed long-term medications will need a minimum of one office visit every 6 months to maintain up-to-date medical history and medication management status related to the treated diagnosis as a general office practice. Length of time between routine office visits will vary depending on condition being treated, health status and medication type with the time interval between these visits to be established on an individual basis by your physician and is not limited to the general office policy regarding prescription management.
We will attempt to bill all charges during a visit to your insurance provider and expect prompt payment on all charges deemed patient responsibility according to your individual health plan. Copays are expected to be paid at time of service. Patients are expected to remain current on their account and payment toward balances made in a timely manner to remain in active good standing with the office.
We do not bill for auto accident claims or worker’s comp insurance.
It is expected and patient responsibility to update our office with current insurance provider information as it becomes available and failure to do this may result in office visits being billed as patient responsibility.
Lab & Diagnostic Testing
Diagnostic & Lab testing is ordered by your physician during an office visit when deemed necessary and after discussion with you. Location for having these tests performed will be indicated on the orders you are given during the office visit. In office blood draw is not performed on a routine basis. We attempt to provide as detailed a diagnosis as possible that pertains to the testing being requested but in some circumstances testing may not be covered by your insurance provider and this is your responsibility to ascertain whether procedures & tests ordered will be covered with the diagnosis being presented before having the testing performed.
Bills related to testing not performed in this office falls outside our ability to control and it is necessary for you to be as informed as possible and would always recommend that you call your insurance provider regarding questionable coverage of testing procedures.
Brookwood Family Medicine
With the potential Inclement weather forecasted for the week of 2/23/2015 our office hours may vary with short notice to closings. We urge patients unless necessary to remain indoors and in a warm location, especially if you live in an affected area from the recent winter storm system. If you have an emergency please call 911 immediately.
Update as of Thursday, 2/26/15 ~ 9:00am:
Normal office hours are expected to resume as of this morning with no further unexpected closings due to weather related circumstances expected this week. If the office does close our phone system will roll over into the office closed announcement. Our answering service will be available to forward urgent calls.
Brookwood Family Medicine | 1550 B. Janmar Rd. | Snellville, GA 30078